About us
Vision
We want to be the leading provider of reliable and impartial loss adjusting services, recognized for delivering clarity and support in every claim we handle.
Mission
Our mission is to provide accurate, transparent, and prompt loss adjusting support in the claims process. We are committed to upholding integrity, ensuring fairness, and fostering long-term relationships with our stakeholders.
Values
Integrity – We conduct our work with honesty and transparency, always prioritizing fairness in every claim we handle.
Customer-Centricity – We put the client’s needs at the heart of every decision we make. We focus on providing empathetic support and efficient claims resolution to minimize stress during challenging times.
Professionalism – We adhere to the highest industry standards, maintaining expertise and excellence in all our assessments.
Accountability – We take ownership of our actions and ensure the accuracy of our assessments, standing by our recommendations.
Efficiency – We are dedicated to delivering timely solutions, ensuring the claims process is as smooth and quick as possible for all parties involved.
Why PRC?
Success is part of our business objectives to fulfill our quality commitments and meet the requirements of our customers.
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Our Experience and Expertise
With over 20 years of experience in the insurance and risk management field, PRC takes pride in a team of internationally certified professionals with vast expertise in managing the most complex claims. We successfully handle thousands of cases annually, providing optimal solutions for our clients.
Customized Solutions
At PRC, we understand that every client has unique needs. That's why we offer customized solutions for each case, ensuring that every detail is handled with care and professionalism. From claims management to risk consulting, we are here to provide you with the necessary support.
Professionalism and Integrity
Professionalism and integrity are core values of PRC. We are committed to deliver the highest quality services, adhering to ethical and compliance standards in all aspects of our activities. We are dedicated to protect our clients' interests and providing fair and transparent solutions.
Technology and Innovation
PRC utilizes cutting-edge technology to provide fast and efficient solutions. From advanced claims management software to modern risk assessment tools, we ensure that the benefits of technology are the advantage of our clients.
Strategic Partnerships – International
Based on our field expertise, we have developed partnerships with prestigious international entities. Since 2007, our company has been the exclusive regional correspondent in the Balkans for one of the global leaders in the industry: Crawford & Company. Through this collaboration, we offer our services in the following countries:
- Romania
- Serbia
- Slovenia
- North Macedonia
- Republic of Moldova
- Croatia
- Bosnia and Herzegovina
- Montenegro
Strategic Partnerships - Local
PRBAR
Since 2017, we have been damage claims consultants and partners of the National Union Romanian Insurance Brokers.
ISF
We collaborate with ISF (Institute of Financial Studies) to develop and promote financial and professional education in Romania. We sponsor the Educational Program for Property Damage Specialists in Romania, developed by ISF.
BAAR
Since 2021, we have been damage claims consultants and partners of the national Union Romanian Insurance Brokers. 
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Territorial Coverage
Our headquarters are in Bucharest, and our network of over 80 surveyors and adjusters covers all of Romania, with an average response time of under 12 hours.
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